Can-Jer Industrial Lubricant (“we,” “us,” or “our”) respects your privacy. This policy explains how we collect, use, and share personal information when you visit canjer.com, make a purchase, or communicate with us.

Information we collect

Depending on how you interact with us, we may collect your name, billing and shipping addresses, email address, telephone number, order details, and information you provide in inquiries.

When you visit our website, we may also collect information about your device, browser, IP address, and interactions with our website through cookies and similar technologies. Payment information is handled by our payment service providers.

How we use your information

We use personal information to process and fulfill orders, arrange delivery, provide customer support, communicate about purchases, prevent fraud, and meet legal and accounting requirements.

Where permitted by law and with consent when required, we may also use information to send marketing communications, understand how visitors use our website, and improve our products and services. You can unsubscribe from marketing emails using the link included in those messages.

How we share your information

We share personal information with service providers when needed to operate our business, including Shopify, payment processors, delivery companies, and providers that support our website and customer communications.

We also use analytics and advertising services, including Google services. These services may receive information about your website activity through cookies and similar technologies to measure performance and deliver relevant advertising, subject to applicable consent requirements.

We may disclose information when required by law, to respond to lawful requests, or to protect our rights and the safety of others.

Cookies and your choices

Our website uses cookies and similar technologies to support essential functions and, where enabled, analytics and advertising.

You can manage cookies through your browser and any privacy controls available on our website. Disabling some cookies may affect website functionality.

Shopify and international processing

Our store is hosted on Shopify, which processes personal information to support the operation of our store. Shopify and other service providers may process information outside your province or country, including in jurisdictions with different privacy laws.

Information processed in another jurisdiction may be subject to that jurisdiction’s laws and accessible to its courts or authorities.

Retention and security

We retain personal information for as long as reasonably necessary for the purposes described in this policy, including fulfilling orders, maintaining business records, resolving disputes, and meeting legal obligations.

We use reasonable safeguards to protect personal information. However, no method of transmission or electronic storage is completely secure.

Your privacy rights

Depending on applicable law, you may have rights to access or correct your personal information, request its deletion, withdraw consent, or make other privacy requests. Some information may need to be retained to meet legal obligations.

To make a request or raise a privacy concern, contact us using the details below. We may need to verify your identity before responding.

Third-party websites

Our website may link to other websites. Their privacy practices are governed by their own policies, and we encourage you to review them.

Changes to this policy

We may update this policy to reflect changes in our practices or legal requirements. We will post the revised policy on this page and update the date above. Where required, we will provide additional notice.

Contact us

For questions, privacy requests, or complaints, contact:

Can-Jer Industrial Lubricant
Attention: Taysen Holt
Email: ecorders@canjer.com
Mailing address: 419 Mississippian Dr
Estevan, SK S4A 2A4
Canada
Telephone: (306) 634-2122